Slots / Mobile
sbj99 collects only the information needed to run your account, process wallet activity through bKash, Nagad and Rocket, and keep your session secure. Access to our platform depends on your local law and eligible regions — this policy explains exactly what we collect, why we collect it, and what choices you have.
When you open an account with us, we gather information in a few clear categories: identity details you provide during registration, session and device data generated when you browse the lobby or switch between live tables and slot rooms, and transaction records tied to your wallet — including activity linked to bKash, Nagad and Rocket payments. We use this data to verify your account, process wallet instructions accurately, and respond when you contact support. We do not sell your personal data to third parties, and we do not share it beyond what is strictly required to operate your account and comply with applicable obligations. Cookies and similar tracking tools help us remember your session state and show the lobby in the state you left it — you can adjust cookie preferences through your browser settings at any time. Data we collect is retained for as long as your account remains active, and for a reasonable period afterward as required by applicable record-keeping obligations. Where our platform is accessible to you depends on your local law and the eligible regions we serve — nothing in this policy creates a right of access where local law does not permit it. If you have a question about how a specific record or transaction is stored, the support route in your account area is the right starting point.
Transaction references linked to your bKash wallet are stored as part of your account history. You can view these in the transaction log inside your account.
Nagad transfer references are tied to your account record and kept in line with standard retention obligations. They are not shared beyond what processing requires.
Rocket payment entries appear in your account transaction history. Contact support if a record appears unclear or you need a copy of a specific entry.
We log device type, browser session and lobby navigation data to keep your account state consistent across visits and to detect unusual access patterns.
This policy applies to information we collect and process directly through sbj99. It does not extend to third-party services you may reach through links on our pages, or to payment providers like bKash, Nagad and Rocket who operate under their own privacy terms. Understanding the boundary helps you know exactly who is responsible for which data. Eligibility to use our platform remains subject to your local law and the regions we serve.
Login attempts, session tokens and account verification steps are covered by this policy. We control and are responsible for how that data is stored and used.
The reference numbers and amounts recorded in your sbj99 account history fall inside this policy. The payment provider's own processing of your wallet sits outside it.
Pages you browse, game rooms you open and lobby filters you apply are logged as session data. This helps us keep the lobby consistent for your account.
Game studios, payment processors and any external link you follow operate their own privacy policies. We are not responsible for how those parties handle your data.
You have practical options for managing the information we hold about you. The account settings area lets you review the profile details on record and correct anything that is out of date — name, contact details and registered wallet information. If you believe a transaction record or session entry is incorrect, you can flag it through the support channel and we will check the underlying record. For questions about what data we hold and how long we keep it, the support route is the right place to start — we will respond with specifics rather than general assurances. You can also request that your account be closed, which will trigger our standard data retention and deletion process in line with applicable obligations. None of these actions require you to justify why you are asking — they are available as a straightforward part of how we operate.
Open the account area and check the profile and transaction sections to see what data is currently on file for your account.
Update your registered name, contact information or linked wallet details through account settings. If a field is locked, contact support to request the correction.
Send your question through the published support route. We will confirm what data we hold and the basis on which we hold it, in plain terms.
You can ask us to close your account. We will follow our retention schedule and let you know what happens to your data at each step of that process.
If this policy raises a question you cannot answer by checking your account area, we have published contact routes that go directly to the team handling account and data queries. Use the channel that fits your situation — live chat for quick clarifications, email for requests that need a written record, and the help section for step-by-step account guidance. We aim to respond with specific answers rather than template replies.
Open the chat icon from any page on sbj99. This route is suited to quick questions about your account record or a specific transaction entry.
Send a written request to the email address published in the help section of your account. Use this route when you need a documented response about your data.
The help section inside your account covers common data and privacy questions with step-by-step instructions for reviewing and correcting your information.
Account security, cookie handling, data retention and the process for requesting changes are all part of how we operate this policy day to day. Each item below describes a real practice — not a general claim — so you know what to expect when you interact with your account or contact us about your data.
Access to your account data is restricted to authenticated sessions. If we detect an unusual login pattern, your session may be flagged and you will be asked to verify through the registered contact on your account.
We use session cookies to keep your lobby state consistent and analytics cookies to understand how the site is used. You can adjust or block these through your browser settings without losing access to your account.
We keep your account data for as long as the account is active and for a period afterward required by applicable record-keeping obligations. When that period ends, data is deleted or anonymised.
To update, correct or request deletion of your data, reach us through the published support route. We will confirm receipt and let you know the outcome in writing.
These questions cover the data rights and account choices that come up regularly. If your question is not here, the support route in your account area is the right next step.
We collect the details you enter during registration — name, contact information and your linked wallet identifier — along with session and device data generated when you use the lobby. We collect only what is needed to run your account and process wallet instructions accurately.
We do not sell your data. We share information only where it is strictly necessary — for example, passing a transaction reference to bKash, Nagad or Rocket to complete a wallet instruction. Payment providers operate under their own privacy terms, which sit outside this policy.
Open the account area and check the profile and transaction sections. Most of your account record is visible there directly. If you need information beyond what is shown, contact support through the published channel and we will provide specifics.
Go to account settings and update any editable field. If a field is locked — for example, a registered wallet number — contact support with the correct detail and we will process the correction after verifying your account.
We retain your data for a period after account closure as required by applicable record-keeping obligations. Once that period ends, the data is deleted or anonymised. Contact support if you want to know the specific retention period that applies to your account.
Access to our platform depends on your local law and the eligible regions we serve. This policy applies to accounts we operate — it does not create a right of access where local law does not permit it. Check the eligibility terms in the account area for your region.