From RTP on a slot screen to rollover on a information, this glossary covers the exact words you see inside the sbj99 lobby, your wallet panel and the sports betting section — so nothing slows you down when you need to make a decision fast.
Picking between a live dealer table and a self-paced slot is a quick choice when you understand what the screen is telling you. Volatility tells you how often a slot pays out relative to its average round size. House edge tells you the built-in margin on a table game.
FOUR TERM FAMILIES
Where Each Term Type Appears in the Lobby
Different sections of the platform use different vocabulary. Knowing which family a term belongs to helps you find the right screen to check it on.
Game Mechanics
Terms like RTP, volatility, paylines and multiplier appear on individual game screens or in the info panel you open before a round starts. Providers such as Pragmatic Play and PG Soft display these where the engine supports it — not every title shows all figures.
Odds and Markets
Decimal odds, Asian handicap, over/under and spread live inside the sportsbook section. Cricket markets — including BPL and international matches — use the same decimal format. The odds refresh as the event progresses, so the number on screen is the current market price, not a fixed quote.
Wallet and Account Language
Deposit, withdrawal, pending balance, e-wallet and KYC all appear in your account panel. When you top up via bKash, Nagad or Rocket, the transaction log uses these labels. Pending means the platform has received the request but the step has not yet cleared.
Information Conditions
Rollover, turnover, wagering requirement and qualifying bet are the four terms you meet on any active information. They describe the total bet volume needed before a conditional balance can move to your withdrawable wallet. Always read the condition figure attached to a specific offer on the information page.
CORE GAME TERMS
Definitions for the Terms You See Most Often
These six entries cover the words that appear on almost every game screen and table across the lobby. Read each one once and you will recognise it instantly the next time it appears.
What does RTP mean?
RTP stands for Return to Player. It is the percentage of all money wagered on a game that the engine is designed to return to players over a very large number of rounds.
What is house edge?
House edge is the mathematical advantage the platform holds on any given game type. On a standard Baccarat table it sits below two percent on the banker bet; on some slot games it is higher.
What does volatility mean for a slot?
Volatility describes how a slot distributes its payouts. A high-volatility game pays less often but can return a larger amount in a single feature round.
What is a wager or turnover requirement?
A wager or turnover requirement is the total bet amount you need to place before a conditional balance unlocks for withdrawal.
What does jackpot mean on a slot screen?
A jackpot is a prize-tier feature built into certain slot titles by the game provider. It is triggered by specific symbol combinations or randomly during play, depending on the title's mechanics.
What is a live dealer?
A live dealer is a real person running a physical table — cards, roulette wheel or dice — from a studio, streamed to your screen in real time.
ODDS AND ACCOUNT TERMS
Odds, Payments and Account Words Defined
These six definitions cover the language you encounter in the sportsbook, your wallet panel and the account verification flow — areas where a misread term can cause unnecessary delays.
What is Asian handicap in cricket betting?
Asian handicap removes the draw outcome and adjusts one team's starting position by a set number of runs or goals.
What does over/under mean in a sports market?
Over/under is a market where you predict whether a specific stat — total runs in a cricket innings, total goals in a match — will finish above or below a line the sportsbook sets.
What is a rollover in a information?
Rollover is another word for wagering or turnover requirement — the total betting volume needed before a promotional balance moves to your withdrawable funds. It is expressed as a multiplier of the amount credited.
What is an e-wallet in the context of deposits?
An e-wallet is a mobile money account — bKash, Nagad or Rocket in Bangladesh — that you use to move funds between your phone balance and your platform wallet.
What does KYC mean and when does it apply?
KYC stands for Know Your Customer. It is a verification step where the platform checks that the name and details on your account match a valid identity document.
What is RNG and where does it apply?
RNG stands for Random Number Generator. It is the certified software engine inside slots, virtual table games and instant-win titles that determines each outcome independently of the previous round.
TERMS IN REAL DECISIONS
How These Words Appear When You Browse the Lobby
Seeing a term in isolation is one thing; recognising it mid-session is another. When you open a slot from Pragmatic Play or Spadegaming, the info panel typically shows RTP and sometimes volatility — two pieces of data that together tell you whether
Slot Info Panel
Open any slot from PG Soft or JDB and tap the information icon before your first round. RTP and volatility appear here when the provider exposes them. If neither figure shows, the house edge still applies — it is simply not published for that specific title.
Sportsbook Market Page
A BPL or international cricket match page lists match-winner, Asian handicap and over/under as separate market rows. Decimal odds update in real time. Each row is an independent bet; selecting one does not affect the others on the same fixture.
Wallet Transaction Log
After a bKash or Nagad deposit, your wallet panel records the amount, timestamp and status — confirmed, pending or processing. KYC verification status also appears in the account settings tab, showing which documents have been submitted and whether they are under review.
Information Condition Screen
When a information credits your account, a linked condition panel shows the rollover multiplier, the qualifying game types and the expiry window. Checking this before you start a session helps you direct play toward game categories that count toward clearing the requirement.
GET ACCOUNT HELP
Ask Us When a Term or Feature Is Unclear
If a definition here does not match what you see on your screen, or if a term in your account panel needs clarification, reach out through the routes listed below.
Live Chat
The live chat button is visible on every lobby page once you are signed in. It connects you to the support team directly for questions about your account balance, a transaction status or a information condition you want clarified.
Email Support
For account verification queries — including KYC document submission and wallet linking — email support is available through the contact address published in the Help section of your account page. Include your registered account details so the team can locate your record.
Help Centre
The Help Centre, accessible from the footer on any page, contains articles on deposit steps, withdrawal conditions and information terms. It is the first place to check if a term appears in a notification or transaction record and you need the platform's own explanation of what it means.
USING THESE FEATURES
How These Terms Connect to Your Account Actions
The definitions above describe what words mean. These questions cover what you actually do when those terms appear in your account flow — from checking a rollover balance to submitting a KYC document.
How do I check my current rollover progress on a information?
Open the information section inside your signed-in account. Active information show a progress indicator displaying your current wagered total against the required rollover figure. If the tracker is not visible, contact the support team via live chat and they will pull the current status for your account.
Where do I see whether my bKash deposit is confirmed or still pending?
The wallet transaction log inside your account panel records every deposit with a status label — confirmed, pending or processing.
How do I submit documents for KYC verification?
Go to account settings and look for the verification or identity section. The page lists the document types accepted and a file-upload field for each one. After submission, the status changes to under review. Processing timelines are not fixed — check the Help Centre article on verification for the current guidance.
Does RTP change between sessions on the same slot?
No. RTP is a property set by the game provider and certified at the engine level — it does not change between your sessions or based on your account.
Can I place an Asian handicap bet and an over/under bet on the same cricket match?
Yes. Each market row on a match page is an independent bet. Selecting an Asian handicap line does not prevent you from also placing a separate stake on the over/under market for the same fixture. Each bet settles according to its own market rules, independent of the other.
Which game types count toward clearing a wagering requirement?
Qualifying game types are listed in the information's own conditions panel — not in this glossary, because they vary by offer. Some information count only slots; others include live table bets. Open the specific information detail page inside your account to see which categories apply before you start a session.