Slots / Mobile
sbj99 keeps bKash, Nagad, Rocket and Upay inside the same signed-in area you use to open the lobby, so moving money never means hunting through menus. Deposits, cashouts and any account checks we publish all sit behind one thumb tap on mobile.
Adding funds starts inside your account, not on a public page, because the wallet you pick has to match the number that is registered in your name. Open the cashier from the signed-in view, choose bKash, Nagad, Rocket or Upay, and enter the amount you want to move. The screen then shows the reference you need to complete the transfer from your own phone. Keep that reference until the balance updates, and if anything looks off, our support route is listed on this page.
Sign in, tap the wallet icon in the header and the cashier opens with your account already attached.
Choose bKash, Nagad, Rocket or Upay and confirm the number saved on your profile is the one you will send from.
Type the amount, check the reference the screen generates, then approve the transfer inside your wallet app.
Come back to the cashier and the record for that reference appears once the amount reaches your account.
Cashouts work the other way round: we send to a wallet you own, so the number on your profile has to match the number you can open and check yourself. Choose the payout route, enter the amount you want out, and complete whatever account check the screen asks for before the request is submitted. We do not promise a fixed arrival window, because your wallet provider sets its own schedule. Keep your request reference, and use the account history whenever you want to see where a payout stands.
From the signed-in cashier, switch to the cashout view and your saved wallet details load with it.
Check that the bKash, Nagad, Rocket or Upay number shown is one you still control, and edit it in your profile if it has changed.
Type the figure you want to move out and read the summary line before you submit anything.
Complete the fields the screen asks for, then keep the request reference so you can follow it in your history.
Account checks exist so the wallet that sends money and the wallet that receives it both belong to the person holding the account. We only ask for what the screen in your account area shows at that moment, and we never ask you to send documents through a chat message or an email link. If a field is unclear, leave it and contact support through the route published on this page before you submit anything. Nothing moves forward until you confirm it yourself.
Your account area lists the exact fields for your case, and that list is the only one that applies.
The name on your profile, your wallet and any document you show should read the same way.
Nobody from us will ask for your wallet PIN or a code sent to your phone, so treat such a request as a warning sign.
If something on the form does not match your situation, hold it and reach support through the published route first.
Payment routes live in the cashier chip row, and each chip opens its own short form. bKash, Nagad, Rocket and Upay all work the same way from your side: pick the chip, read the reference the screen shows, then approve the transfer in your wallet app. Your cashouts come back the same way, into a wallet number you control. We list the routes we currently run with, and the ones available to you are the ones that appear after you sign in.
The chip many members in Bangladesh reach for first. You approve the transfer inside the bKash app, and the reference from our cashier ties that payment to your account record.
Same flow, different wallet. Choose the Nagad chip, send the amount from your own Nagad balance, and keep the reference until your account balance reflects it.
If you bank through Rocket, pick that chip, copy the reference exactly, and complete the transfer from your phone. Cashouts return to the Rocket number saved on your profile.
Upay sits alongside the others in the chip row. Sign in first, because the routes shown to your account can differ from what a logged-out page lists.
Every transfer we receive carries a reference, and that reference is what lets you line up two records: the one your wallet app keeps and the one inside your account history. Open the history after a deposit or cashout and check three things — the reference, the amount and the status label beside the entry. If both records agree, there is nothing left to do. If they disagree, keep screenshots of both sides, record the time you sent the money, and pass those details to support.
The reference shown by our cashier should appear in your wallet app too. Matching runs of characters are how you confirm the two sides describe the same transfer.
Entries carry a label such as pending, completed or needing a check. Read the label rather than guessing what a delay means.
Your signed-in history lists your deposits and cashouts in order. Filter it to the date you made the transfer if the list feels long.
Save the wallet receipt and the amount you sent. If you contact support, those details plus the time of transfer answer most questions straight away.
Guard the two things that actually protect your money: the login you use here and the wallet app on your phone. Check the address bar reads sbj99 before you type anything, and sign in from your own device rather than a shared one. We never ask for your wallet PIN, and no genuine message from us will push you to send money to a personal number. When something feels wrong, stop, then reach us through the support route we publish here.
Before you enter any login details, look at the address and make sure it reads sbj99. A link arriving in a message is not evidence of anything.
Deposits and cashouts should only move between accounts carrying your own name. If a route shows someone else's number, do not continue.
Wallet PINs and one-time codes belong to you alone. Share them with nobody, whatever a caller claims about your account.
Support contact details appear inside your signed-in account area and on our pages. Use only those, never a number sent to you by a stranger.
Members ask about the same handful of things: which wallet to use, how the cashier references work, what an account check needs, and what to do when a transfer takes longer than expected. Here is how we answer those questions when they land in a support thread.
bKash, Nagad, Rocket and Upay appear in the cashier chip row. Sign in first, because the routes shown to a logged-in account are the ones currently open to you.
Open your account history and look for the reference the cashier gave you. When that entry appears with a completed label, the amount is sitting on your balance.
Only what the screen in your account area lists for your case. Read those fields, match the names you used, and ask support if any line does not fit your situation.
Any amount range is set by the route you choose and shows on the cashier screen before you approve anything. We do not publish separate figures here.
Check the status label on the entry first, then compare the reference with the wallet app. If the two do not line up, send support both records and the time you made the request.
Yes. Update it in your profile before you request a cashout, so the payout goes to a number you control. Changing it mid-request leaves the old details in play.